Whether you are a national dealer group, or an independent family-run business, we can assist in helping your sales, service or parts departments reconnect with previous enquiries.
We fully understand that due to the busy, hands-on nature of how a dealership operates, it is not always possible to keep in touch with every enquiry received, even though that is, of course, the full intention.
We know this from many years working within dealership environments.
Our experience can help to revive leads, requalify and restore them so as your sales, service and parts departments can have another opportunity to turn a potentially lost enquiry into a positive outcome for your business, whilst giving the dealership personnel the time to focus on the ‘here and now’ looking after current customers, the lifeblood of your business.
We can assist your dealership in following up finance renewals and service plans, or help with booking customers into dealer events such as product launches or ride and drive test drives, all in a personal, but professional and courteous manner.
We appreciate the fact dealerships are not a Monday to Friday 9 – 5 operation and we are fully prepared and committed to work to a time schedule to suit your requirements, including evenings and weekends.